Privacy Policy
Last updated: May 15, 2025
1. Introduction
At StuurBoi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Book services
- Apply to become a service provider
- Contact our customer support
- Participate in promotions or surveys
This information may include:
- Name, email address, phone number
- Physical address
- Payment information
- Identification documents (for service providers)
- Profile photos
2.2 Automatically Collected Information
When you use our services, we may automatically collect:
- Device information (e.g., device type, operating system)
- Log and usage data
- Location data
- Cookies and similar technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Verify the identity of service providers
- Send administrative information, such as booking confirmations
- Respond to inquiries and provide customer support
- Communicate about promotions, events, or new services
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our services
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with:
- Service providers (to fulfill service requests)
- Customers (if you are a service provider)
- Third-party service providers who perform services on our behalf
- Payment processors to process transactions
- Legal authorities when required by law or to protect rights
- In connection with a business transaction like a merger or acquisition
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your information
- Right to data portability
- Right to object to certain processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete that information promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
10. POPIA Compliance
StuurBoi is compliant with the Protection of Personal Information Act (POPIA) in South Africa. For more information about how we comply with POPIA, please see our POPIA Compliance Statement.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email:
Address: Johannesburg, Gauteng, South Africa